When ordering promotional products, many businesses turn to large national chains. At first glance, the convenience of online ordering may seem appealing, but have you ever experienced the frustration that can come with it? Whether it’s trying to figure out what product fits your needs, uploading all your information, or navigating issues with your order, the process can quickly become a hassle.

Big Spirit Inc. is different. We aren’t just an online store — we are a dedicated marketing partner that makes sure you get the support and service you deserve, without the frustration. Here’s how we compare:

The Hassle of Impersonal Service from “The Other Guys”

Ordering from a national chain often means you’re on your own. You have to:

• Upload all your info: From logos to contact details, the entire setup falls on your shoulders.
• Choose the right product: Without expert guidance, it’s up to you to figure out which promotional item will align with your marketing goals. And sometimes the choices can be overwhelming, resulting in decision paralysis.
• Worry about the final product: You might spend time wondering if the item will look good, if the design will meet your expectations, or if there will be printing errors.
• Handle issues on your own: If something goes wrong, what’s the process? How do you submit a complaint or fix an issue? And more importantly, how long will it take?

In short, with a national chain, you’re left navigating a lot of the process on your own. If issues arise, they can take time to resolve, leaving you stuck with delays and potentially a product that doesn’t meet your expectations.

Big Spirit is Your Dedicated Marketing Partner

At Big Spirit Inc., we believe that ordering promotional products should be simple, smooth, and effective for your business. That’s why we offer something those big chains can’t: personal service and marketing expertise.

When you work with us, it’s not just about getting a product — it’s about achieving your marketing goals with a team that understands your business. Here’s what Big Spirit provides you with promotional products:

• Full Design Support: Already have your designs ready? Great! Need some help to create an impactful design? For an additional fee, our design team is ready to help you create custom designs that perfectly fit your brand.
• File Storage: We store your files, so you don’t have to worry about re-uploading logos or designs for future orders.
• Personal Service: From start to finish, you’ll work with a team member who’s there to guide you through the process. You’re never on your own.
• Follow-Up & Full Production: We handle all aspects of production and follow up with you to ensure your satisfaction.
• Less Hassle: We eliminate the guesswork, offering expert recommendations to help you choose the right product and make sure it fits your marketing goals.
• Flexibility: Whether you prefer working online, in person, or a mix of both, we can meet your needs.

More Value, Less Worry

At Big Spirit, you get the same high-quality products as “the other guys,” but with added value. Your dollar goes further because you’re not just paying for a product — you’re investing in a relationship with a team that cares about your success.

For example, a $10 order with a large chain gets you just that: a $10 product and an impersonal experience. With Big Spirit, that same $10 buys you a product and access to personalized service, expert advice, and support throughout the entire process.

We’re Here for You

Your promotional items are an extension of your brand, and they should reflect your goals and vision. At Big Spirit, we make it our mission to truly understand what you need and offer solutions that go beyond just products. You’re not just a number with us — you’re a partner, and we’re dedicated to making sure your marketing efforts succeed.

So, why deal with the hassle of a national chain when you can have a local marketing firm by your side every step of the way? With Big Spirit, you get more than promotional products — you get peace of mind, expert guidance, and service that always goes the extra mile.